SMS Compliance & Consent Policy

1. Overview

Hammer Digital Solutions ("we," "us," "our," or "Company") is committed to responsible and transparent text message (SMS/MMS) communications. This SMS Compliance & Consent Policy explains how we collect consent, send messages, and how you can manage or stop receiving messages from us at any time. We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), the Canadian Anti-Spam Legislation (CASL), the CTIA Messaging Principles and Best Practices, and all applicable carrier requirements for A2P (Application-to-Person) messaging.

2. How We Obtain Your Consent

We only send SMS/MMS messages to individuals who have provided explicit, prior written consent. Consent is obtained through one of the following methods:

• Checking the SMS opt-in checkbox on our website contact or audit request forms
• Verbally agreeing to receive text messages during a phone consultation, confirmed in writing
• Responding to a keyword opt-in campaign (e.g., texting a keyword to our number)

Consent to receive SMS messages is never a condition of purchasing any service or product from Hammer Digital Solutions. You may opt out at any time without affecting your access to our services.

3. Types of Messages We Send

By opting in, you may receive the following types of text messages from Hammer Digital Solutions:

• Appointment reminders and scheduling confirmations
• Follow-up messages regarding your free Google Business Profile audit request
• Service updates and status notifications related to your account
• Promotional offers, tips, and educational content about local SEO and Google Business Profile optimization
• Responses to inbound messages you send to us

4. Message Frequency

Message frequency varies based on your engagement with our services. We will never send unsolicited bulk messages.

5. Messaging Rates

Message and data rates may apply. Standard carrier messaging and data rates charged by your mobile carrier may apply to messages you send and receive. Hammer Digital Solutions is not responsible for any charges imposed by your carrier. Please contact your mobile carrier if you have questions about your plan.

6. How to Opt Out (Unsubscribe)

You may opt out of receiving SMS messages from Hammer Digital Solutions at any time using any of the following methods:

• Reply STOP - Text STOP to any message you receive from us to immediately unsubscribe
• Reply CANCEL, END, QUIT, or UNSUBSCRIBE - Any of these keywords will also remove you from our messaging list
• Email us - Send an opt-out request to info@hammerdigitalsolutions.com
• Call us - Contact us at (204) 813-7940 to request removal

Upon receiving your opt-out request, we will send you one final confirmation message and then cease all SMS communications. Opting out of SMS messages does not affect any other communications (such as email) unless you separately request removal from those channels.

7. How to Get Help

If you need assistance or have questions about our SMS communications, reply HELP to any message you receive from us. You may also contact us directly at info@hammerdigitalsolutions.com or call (204) 813-7940.

8. Data Privacy & SMS Information

We take your privacy seriously. Information collected in connection with SMS communications is handled in accordance with our Privacy Policy. Specifically regarding SMS data:

• Your mobile phone number is collected solely for the purpose of sending you messages you have consented to receive
• We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes
• Your phone number and message history may be shared with our SMS service provider (GoHighLevel) solely to facilitate message delivery
• We retain SMS opt-in records and message logs for a minimum of 4 years to comply with TCPA and CASL record-keeping requirements
• You may request deletion of your data at any time by contacting us at info@hammerdigitalsolutions.com

9. Regulatory Compliance

Hammer Digital Solutions operates its SMS communications program in compliance with the following regulations and standards:

10. Changes to This Policy

We reserve the right to update this SMS Compliance & Consent Policy at any time. Material changes will be communicated via SMS or email to active subscribers. Continued use of our SMS communications after notification of changes constitutes acceptance of the updated policy. The "Last Updated" date at the top of this page reflects the most recent revision.

11. Contact Us

If you have any questions, concerns, or requests related to this SMS Compliance & Consent Policy, please contact us: