Privacy Policy

1. Introduction

Hammer Digital Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via SMS/MMS text messaging.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and business information when you submit forms or contact us.
• SMS/Text Messaging Data: Mobile phone number, opt-in consent records, message history, and opt-out requests when you consent to receive text messages from us.
• Device Information: Browser type, IP address, and pages visited.
• Usage Data: How you interact with our website and services.

3. Use of Your Information

We use the information we collect to provide, improve, and communicate about our services. Specifically, we may use information collected about you to:

• Respond to your inquiries and deliver your free Google Business Profile audit
• Send you SMS/MMS messages you have explicitly consented to receive, including appointment reminders, service updates, and promotional content
• Generate a personal profile to personalize future interactions
• Monitor and analyze usage and trends to improve your experience
• Notify you of updates to our services
• Comply with applicable laws and regulations

4. SMS/Text Messaging

We operate an A2P (Application-to-Person) SMS messaging program in compliance with the Telephone Consumer Protection Act (TCPA), Canadian Anti-Spam Legislation (CASL), and CTIA Messaging Principles. The following terms apply to all SMS communications:

• We only send text messages to individuals who have provided explicit prior written consent
• Consent to receive SMS is never a condition of purchasing any service
• Message frequency varies
• Message and data rates may apply based on your mobile carrier plan
• To opt out, reply STOP to any message; to get help, reply HELP
• We do not sell or share your mobile number with third parties for their own marketing purposes

For full details on our SMS program, please review our SMS Compliance & Consent Policy.

5. Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights: If we believe the release of information is necessary to comply with applicable law, enforce our policies, or protect the rights, property, or safety of others.
• SMS Service Provider: Your phone number and consent records may be shared with GoHighLevel solely to facilitate SMS message delivery on our behalf.
• Other Third-Party Service Providers: We may share your information with vendors and service providers who need access to carry out work on our behalf, under confidentiality obligations.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. SMS opt-in consent records and message logs are retained for a minimum of 4 years to comply with TCPA and CASL record-keeping requirements. You may request deletion of your data at any time by contacting us at info@hammerdigitalsolutions.com.

7. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information, including SMS data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for SMS communications at any time by replying STOP
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@hammerdigitalsolutions.com.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

10. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Continued use of our website or SMS communications after changes are posted constitutes your acceptance of the updated policy.