Our Process
A Clear Process from Audit to Reporting
HDS starts with current evidence, confirms the business information and scope, completes approved work, and reports what was done. The process is designed to keep the Google Business Profile, website, customer proof, and contact path accurate and aligned.
Manual Audit
HDS reviews the public Google Business Profile, website alignment, customer proof, contact path, and available visibility information. The audit documents what is present, what is missing, and which items need confirmation.
Scope and Approval
We confirm the selected service, approved business information, access requirements, service areas, photos, public proof, and any content that requires owner approval. No public change is made from an assumption.
Implementation
HDS completes the agreed profile, website, review-support, citation, or content work. Each task is based on the selected plan and the information the business has approved for public use.
Review and Customer-Proof Support
We help make the public review link easy to use and prepare professional response drafts for real customer feedback. The business decides when to request a review and approves responses when required.
Reporting and Next Priorities
Every report shows the work completed, available visibility observations, and next priorities. Search positions and customer actions can change for reasons outside HDS control, so reports state the source, date, scope, and limits of the available information.
How HDS Keeps the Work Accountable
Evidence before conclusions
Current source information and public outputs are checked before an issue or opportunity is reported.
Owner approval where required
Private data, client proof, claims, service areas, and public-facing details are not guessed or published without support.
Plain-English reporting
Reports state completed work, available observations, next priorities, and material limits without implying a guaranteed outcome.
Direct HDS contact
Questions about the work go to HDS rather than an anonymous fulfilment layer or an unexplained dashboard.
Common Questions About the Process
How quickly will search visibility change?
There is no guaranteed timeline. Results vary by the starting profile, website, location, competition, relevance, distance, prominence, and changes made by the search platform. HDS reports available observations without promising a date or position.
What information do I need to provide?
You may need to provide access, current services, approved service areas, business hours, contact details, photos, offers, and customer-proof information. HDS will identify any missing approval before public use.
What if I already have a Google Business Profile?
HDS reviews the existing profile and works from its current information. Corrections or additions are proposed only where the public business information and selected plan support them.
Which areas does HDS serve?
HDS serves Winnipeg and the approved surrounding service areas listed in the website entity information. The exact working scope for a client is confirmed before implementation.
More questions? See the full FAQ page or contact HDS.